Below is a list of our Frequently Asked Questions. If you have a specific question not found on this page, please contact us
with your questions.
Do you have a limit on how many animals you board at once?
Yes, we have 17 dog kennels and 12 cat kennels; however some animals prefer to stay together in the same kennel, so actual amounts can vary.
Does my dog/cat have to be altered to stay with you?
No, we can accommodate unaltered animals.
My dog is aggressive towards other dogs; can he stay with you?
Yes, he/she will receive individual play time and will be privacy blocked from other animals.
Do you ever let the cats our of the kennels?
Yes, under supervision and only if all of them get along, if they don't, we give all of them an opportunity to stretch and lounge around individually.
What experience do you have with animals?
, the owner/operators have over 20+ years Emergency Vet Tech experience, Chanda also has experience with boarding facilities and Daniela also has experience with dog obedience training. Both serve as Board Members for East Bay Animal Rescue and Refuge
Are the dogs allowed to leave the facility on walks?
We are an all indoor facility with an indoor park like play area, that dogs enjoy. At the owners request, we will take your dog for several outdoor walks a day.
What are your hours?
We are open M-F 7:30am to 7pm and by appointment only on Saturday and Sunday. We are closed daily from 11:30am to 3:00pm.
Are tours available?
Anytime that we are open, please call ahead so we can make sure to give you our full attention.
You charge more than some boarding facilities, how come?
We will not sacrifice the quality of our facility or the care for your family member. We believe that you get what you pay for and feel that our rates present a value to our clients and their furry family members, which is why we have so many repeat clients.